How to activate my theme?


I am trying to activate TheGem, but I get "Activation failed. Please try again" message. Why?

For general instructions on how to activate TheGem kindly read this chapter.

If your activation is not working and you get "Activation failed. Please try again" message, then most likely your server has a firewall which is blocking the activation request. In this case kindly contact your server administrator or hosting company and ask to whitelist the following IP address:

If your website is hosted by GoDaddy, you can manage this by your own following this instruction. If you are using cPanel, kindly check this instruction.