How to activate my theme?
I am trying to activate TheGem, but I get "Activation failed. Please try again" message. Why?
For general instructions on how to activate TheGem kindly read this chapter.
If your activation is not working and you get "Activation failed. Please try again" message, then most likely your server has a firewall which is blocking the activation request. In this case kindly contact your server administrator or hosting company and ask to whitelist the following IP address: 188.8.131.52