How to Activate TheGem
After theme installation you need to activate it using your purchase code. By clicking on “Activate” here
you will be automatically redirected to the welcome page of TheGem.
Here you need to activate your copy of TheGem. To do this, please proceed as follows:
Go to TheGem support page on Themeforest ( https://themeforest.net/item/thegem-creative-multipurpose-wordpress-theme/16061685/support [^])
Below you will see section “Purchase codes”. Select and copy the purchase code you see here:
Paste the copied purchase code in the activation field of TheGem and click on “Activate” button. Below you will see section
Alternatively you can download your purchase code via your “Downloads” page on Themeforest (https://themeforest.net/downloads [^]). Here click on “Download” button for TheGem and select “License certificate & purchase code”,
After that open the downloaded document, select and copy the purchase code , paste it in the theme’s activation field and click on “Activate” button.
Note: if your activation is not working and you get "Activation failed. Please try again" message, then most likely your server has a firewall which is blocking the activation request. In this case kindly contact your server administrator or hosting company and ask to whitelist the following IP address: 22.214.171.124